CLIENT EXPERIENCES

Read What Clients Say About Russell Accident Law

“Hi there! I have dealt with your company with particularly Darlene Russell on two different occasions, two different claims and was very pleased with the service provided. Both of our claims were handled respectfully, professionally and in a timely manner. My father in law also used Darlene on our recommendation with regards to a claim he had, and he was so pleased as well. I have recommended your firm highly any time I have been asked, and would not hesitate to use your firm again if need be. Thank you.” – Lori-Ann Chaytor, Paradise

 

“Hello! I just wanted to say that you helped me when I needed help and it was very appreciated.” – Bernard Morrell, Mount Pearl

 

“I didn’t know who to talk to or really what to do after the car accident so I heard an ad on the radio and called.  In no time I had a meeting set up and spoke to a lawyer at [your firm] and I knew I was in good hands.  I was so nervous but the lawyer reassured me everything was going to be fine.  It was the best decision I ever made when I made that call.  :)” – Lisa Thorne, New Harbour

 

“Jessica Dellow provided valuable and seamless service to my significant other and I. After our accident, Jessica helped take the burden of the whole process. With her knowledge, professionalism, and genuine care, we wouldn’t have gotten this far in our claim without a lot of stress.”M.D., Torbay

 

“I heard from friends that [your firm] was the best law firm for dealing with auto accident cases.”New Client, Winterton

 

“Hi there…Well my experience was being in a motor vehicle accident with my two young children. We were rear ended almost two years ago and it was a scary day! Luckily my children were physically ok- just some pain for a few days, however they were shook up. I am still occasionally having pain but that will likely be an ongoing issue. Thankfully I’m very active and healthy and these are the reasons I healed quickly! Things could have been worse! We have been dealing with Darlene, she was very kind and understanding when we met with her. I was so nervous. And Gail has been very nice to talk with also! Hope you all have a Merry Christmas :)”Denise Fleet, Paradise

 

“Heard so much about you guys. I just knew this was the firm I wanted to represent me in my injury claim.”New Client, NL

 

“I spoke to Darlene after my accident and she was very professional and helpful…..it saddens me that to this day I am unable to participate in my regular physical activities such as long walks and running due to my back injury……I use to run 3-4 times a week and now I’m unable to run at all…it was only 4 years ago I participated in the Tely 10 and completed the run with a time of 1 hr 49 min. Somebody else’s mistake and I’m paying the price……life sometimes is definitely not fair….I guess I am lucky, it could have been a lot worse….I could of been killed…..just imagine I was on route to my son’s convocation from MUN when this happened……to say I was devastated would be an understatement! Once again keep up the good work and keep the info coming, I sure do enjoy reading it all…God Bless!”Debbie Doyle, Arnold’s Cove

 

 “Just wanted to drop a note about my experience with your firm. When I had my accident, I didn’t think I needed a lawyer. After a year of being treated like a nobody, I contacted your firm. I started seeing results very soon. I received good advice and excellent service and I was very happy with the settlement I received. Hats off to Darlene!”Joanne White, Grand Falls-Windsor

 

“I had a car accident a number of years ago and hired a lawyer from [your firm]. She was excellent and helped me through the whole process. I never had to wonder about anything, all my calls were answered and I was always made to feel very comfortable and important. I have recommended and will continue to recommend your firm to everyone. Thank you for making my experience stress-free.”Michelle Murphy, CBS

 

“I’ve heard nothing but positive things about [your firm] and the lawyers are extremely kind.”New Client, NL

 

“Well I can only say that my experience with [your firm] was just the best. My personal contact with Darlene, after just meeting her for the first time, was as if I had known her all of my life. She was more than concerned about my accident and made sure I was well represented. I will never forget her and have always praised your firm as well as Darlene.” Barbara Baldwin, St. John’s

 

“Among peers in that region, praise is resounding and unanimous.”Benchmark Canada 2015, The Definitive Guide to Canada’s Leading Litigation Firms and Attorneys

 

“I came to [your firm] because someone I know told me I needed a car accident lawyer and the best lawyers are with [your firm]… I was always happy with people on the phones because they answered all my questions and they were always prompt. Every time I called they took the stress away from me because they told me not to worry and that I was in good hands. I got newsletters and Christmas cards and I knew that they cared. My lawyer Darlene was excellent and I’m very happy with the end result. I’ll recommend [your firm] to everyone.”John Maher, Fox Harbour

 

“I came to [this firm] because I heard from a good friend how good the lawyers are. I heard that they are very good to their clients and that the lawyers make every case important.”New Client, NL

 

“The service I received from my lawyer Jessica was great. She was always very helpful and a pleasure to deal with. I would definitely recommend her and this law office to family and friends.”B.D., Torbay

 

“…I am very pleased that they have agreed to help me again. I feel confident that they will look after my interests in a professional and fair manner and I trust them to do so… I really do believe the firm is extremely knowledgeable and professional while actually caring about their clients and understanding client frustrations in going through these legal battles.”Ann, St. John’s

 

“Darlene has made my experience very comfortable. Dealing with insurance companies can be very intimidating, you are afraid to say the wrong thing thinking they would twist your words. I know that my insurance claim is in good hands and that Darlene will do what is best for me.”Tina Walsh, Flatrock

 

“I came to [you] because I heard about its reputation for tenacity and success…”New Client, NL

 

“From all the ads on radio and TV I thought [that at this firm] I would be treated as a person and not a number. Treated with respect and dignity and given an honest assessment.”New Client, NL